Some points on the functioning of the Boards of Visitors (BoV) of BBMP Hospitals

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“To address systemic problems, it is necessary to have a separate grievance redressal cell in all departments headed by a high official of that department, who should be responsible and accountable to receive and resolve all complaints,” Mr. Justice (Retd.) N. Santosh Hegde, former Supreme Court Justice and Lokayukta of... more